Wine AI: Here are the Questions that Wineries Ask Most

For a few months now, we've been keeping an eye on ROBIN.

Robin is the AI tool that we introduced in March this year, that anyone who uses Enolytics can access at any time. Robin is smart, friendly and humble, and she is constantly learning (that is, being trained) from new content and especially from the questions that wineries have asked.

This week I'd like to pull back the curtain a bit on what those questions are. Here are six examples.

• How would I pull a report that shows me how many tasting fees (count) that we collected?

• How can I build a report showing total Club signups by month, that includes sales associate, Club name, customer first and last names, and email?

• What features can help me analyze my customer data during the migration to another DTC system?

• How long will it take to update when I correct missing information?

• What is the best report to compare the performance of my new distributor in California against the previous one?

• What specific details or challenges can I address regarding shipping order metrics?

I love reviewing this information, because it gives us a sense of what's on the minds of wineries and the users of the system. What do you want to know? What are you worried about? What information will help you do your jobs better? 

Robin helps us to see those answers.

We're monitoring these questions from the community. We're monitoring the sources Robin references in her answers. And we're monitoring the answers Robin provides to check for accuracy.

Most of all, we're keeping track of how often you're asking to speak to a live person, and responding to that request.

Robin will keep getting better. And so will we.

As always, please let me know if you have any questions —

Thank you,
Cathy