The People We Most Want to Read This Thanksgiving Message Will Probably Never See It
Let me start by stating something ironic:
The people we most want to say Thank You to — the people in the trenches of selling wine — are the ones who are least likely to see this message.
That’s because they’re PROBABLY WORKING through this holiday! Doing what they do. Selling wine, and keeping businesses afloat.
We’re going to say it anyway: Thank You. We see you doing your thing, on holidays and non-holidays and everything in between.
This is an especially poignant holiday for our team at Enolytics, because of our relationship with the teams at wineries.
We have an open-door policy when it comes to customer service., and it’s easy to schedule time to talk with us. Especially with Chris.
Over time, Chris has found that customers share things — sometimes personal things — because we’ve built the kind of relationships that emerge when you meet together with people as often as we do.
He cares that wine people are frustrated about bad data, and that they’re spending way too much time at the office rather than with their families.
He cares that wine people spend way too much time importing, exporting, and manipulating things in Excel.
He cares about the feedback that comes up along the way, and the ideas that wine people share with him. That’s what makes Enolytics so customer-driven.
We care. We want to help. We’re grateful for you. We see you.
And we especially wish you a very happy holiday season – this week and for the weeks to come.
Thank you. Truly.
Cathy, Chris and the Enolytics Team
PS There’s a very visceral connection, we think, between gratitude like this and gifting things into the world. That’s why, starting next week, we’ll be kicking off an Enolytics-style gift list for December. Stay tuned!